Monitor customer & staff feedback, run automated campaigns, and act on real-time alerts, all in one platform built for businesses that care.
From setup to insights in minutes. Here's how Pulse transforms your feedback loop.
Build customizable feedback forms with rating scales, yes/no questions, and text input, then link any promotional campaign.
Staff verify themselves with a 6-digit code sent over SMS or email, or a supervisor checks them in. Feedback collected during their shift links automatically to their profile.
Customers scan a QR code, complete a 1-minute review, and are automatically entered into your promotional draw.
Responses roll up into per-site and per-staff dashboards in real time, with weekly digest reports delivered straight to your inbox.
From real-time alerts to automated campaigns, Pulse gives you the tools to act fast and grow smart.
Every 1- or 2-star submission lands in your alerts feed with the customer's comment and the staff member or site involved, so you can fix issues while they're still warm.
Generate till-point cards, table tents and staff badges in your colours, complete with logos, staff photos and custom messaging. Each QR is bound to a specific till, table or person.
Customers scan, rate and submit in under 30 seconds. No app download, no account, no login. Just tap, tell you what they thought, and go.
Visual charts track store and staff performance trends over time. Spot patterns, compare locations, and measure improvement week over week.
Create promotional draws linked to feedback forms. System-managed daily, weekly, monthly, or once-off draws, with zero manual admin once you've set them up.
Gamified performance tracking boosts morale. Staff compete on feedback scores, fostering a culture of service excellence.
Staff verify themselves with a 6-digit code sent over SMS or email, or a supervisor checks them in from a roster. Feedback collected on shift links automatically to their profile.
Granular permission control for admins, managers and staff, with phone-OTP login for team members without email addresses.
Originally built for retail, Pulse has evolved into a universal feedback platform for any business that values its customers.
Till-point QR codes, staff check-in, and promotional draws at scale.
Table-side feedback, waiter performance tracking, and guest satisfaction.
Patient experience surveys, staff reviews, and compliance monitoring.
Student & parent feedback on educators, courses, and facilities.
Multi-location management for chains with thousands of sites.
Member experience tracking, trainer reviews, and facility feedback.
Flat per-user pricing for teams of every size, or a custom plan for larger organisations. Try free for 7 days. No credit card required.
That's less than R7 per user, per day.
Pay only for the team members you actively give access to. Add or remove users anytime; billing scales with your team in real time.
Prices exclude VAT. Cancel anytime.
Tailored to your team, sites and usage.
For larger organisations needing volume pricing or a billing structure that fits how your business is shaped. Get in touch to scope a plan.
We typically reply within one business day.
Join businesses already using Pulse to transform their customer feedback into actionable growth.