Keep Your Finger
On the Pulse

Monitor customer & staff feedback, run automated campaigns, and get AI-powered insights — all in one powerful platform built for businesses that care.

2,847
Feedback Today
4.8 ★
Avg Rating
98.7%
Resolution Rate

How Pulse Works

From setup to insights in minutes — here's how Pulse transforms your feedback loop.

01

Create Your Form

Build customizable feedback forms with rating scales, yes/no questions, and text input — link any promotional campaign.

02

Staff Check-In

Staff send a WhatsApp message to check in at their station — all feedback is automatically linked to their profile.

03

Collect Feedback

Customers scan a QR code, complete a 1-minute review, and are automatically entered into your promotional draw.

04

Get Insights

AI analyses responses in real time — receive weekly digest reports via Email & WhatsApp with actionable recommendations.

Everything You Need to Stay Ahead

From AI-powered alerts to automated campaigns — Pulse gives you the tools to act fast and grow smart.

AI-Powered Alerts

Real-time analysis flags urgent issues like rude service or stock shortages — admins are notified instantly via push, email, or WhatsApp.

Real-time Sentiment Analysis

Deep Analytics

Visual charts track store and staff performance trends over time. Spot patterns, compare locations, and measure improvement.

Dashboards Trend Detection

Automated Campaigns

Create promotional draws linked to feedback forms. System-managed weekly, monthly, or once-off draws — zero manual admin.

Auto Draws Promotions

Staff Leaderboards

Gamified performance tracking boosts morale. Staff compete on feedback scores — fostering a culture of service excellence.

Gamification Morale

Review Management

Smart routing encourages customers to leave Google Reviews after providing feedback — growing your online reputation organically.

Google Reviews Organic Growth

Access Control

Multiple permission levels for staff and admins. Supports blue-collar workers with phone-only access — no email required.

Roles WhatsApp Login

Works Across Any Industry

Originally built for retail, Pulse has evolved into a universal feedback platform for any business that values its customers.

🛒

Retail

Till-point QR codes, staff check-in, and promotional draws at scale.

🍽️

Hospitality

Table-side feedback, waiter performance tracking, and guest satisfaction.

🏥

Healthcare

Patient experience surveys, staff reviews, and compliance monitoring.

🎓

Education

Student & parent feedback on educators, courses, and facilities.

🏢

Enterprise

Multi-location management for chains with thousands of sites.

🏋️

Fitness & Wellness

Member experience tracking, trainer reviews, and facility feedback.

0
Staff Morale Boost
0
Average Review Time
0
Business Insights

Plans That Scale With You

Simple per-site pricing with volume discounts. Try free for 7 days, no contracts.

Enterprise
Custom

For large chains and enterprises needing dedicated support, custom integrations, and full control.

  • Everything in Pulse
  • Dedicated account manager
  • Custom integrations
  • SLA & priority support
Contact Sales

Ready to Keep Your Finger
On the Pulse?

Join businesses already using Pulse to transform their customer feedback into actionable growth.